With over ’20 years’ industry experience, we are passionate about delivering business transformation through technology to provide positive business outcomes for our customers. We help Public and Private Sector customers globally transform from traditional technology environments to digital BAU. Through our broad portfolio of Services, Arrk combines the very best Cloud and collaboration platforms, making us one of the UK’s leading technology partners.
- Digital Platform
- Mobile Platform
- Application Moderisation
- Cloud Services
- Application Support Management
- Software Consultancy
- Creative Services
- Software Testing
Every high-growth business grapples with decisions around the best business system to manage its expanding operations. Proper planning of an integrated business management software system often takes a back seat to short-term revenue acceleration goals. As a consequence, various disparate applications are installed at different points in time in various functional areas, resulting in business process inefficiencies and software integration challenges. But how did these problems arise in the first place, and how can they be avoided?
Businesses that evolve their systems over time in this manner can find themselves with a poorly planned architecture that handles short-term tactical needs sub-optimally while holding the company back from scaling efficiently over the long term. This tangled web of siloed business software systems, often referred to as a “software hairball”, inhibits flexibility, productivity, and ultimately slows down the company’s ability to grow.
Successfully integrated business software suites are transforming how companies run, and enabling them to transcend growing pains that previously were holding them back from taking their business to the next level of profitable growth.
Mobile applications have revolutionised the business world, with the advances in mobile technology providing opportunities for organisations to connect more people into enterprise wide applications. Faster wireless networks, broader coverage, increasingly powerful devices, different input technologies and state-of-the-art development tools have all contributed to the mobile revolution currently in progress.
Consumers are using their smartphones to search almost everything under the sky. The mobile applications unlike traditional websites thrive as an intuitive purchasing and browsing alternative making the mobile app presence inevitable for the business to grow. A mobile app can also greatly contribute to your brand awareness. It is like a blank billboard sign you can use it to market your content in the manner you want. The more often you can get customers involved with your app, the sooner they will be inclined to buy your product and/or service.
As the pace of technological change has increased, many organisations have found their application estates have built up significant technical debt. Constrained budgets, shortage of experienced staff and a pressure to focus on functional delivery over and above technology can lead to applications whose architectures may be considered legacy at worst, or in need of attention at best.
As businesses seek to remain competitive and deliver new product and services to market rapidly they demand more from IT. Where an internal application(s) has traditional monolithic architectures or have lagged behind the pace of technological change, then legacy technology stacks can impede the growth of a business and its ability to respond to market disruption and the demand for product and service innovation.
Therefore, in order to remain competitive, it is important that organisations look to modernise their legacy systems.
The days when avoiding the Cloud was a defensible position for a business are gone. Recent research has shown that a move to the public cloud pays off in many tangible ways beyond less spending on hardware, as shown in the table below. Here we find that despite fears to the contrary, the Cloud helps businesses improve security. And, while many businesses believe data access on the Cloud is slower than on-premise, businesses on the Cloud are 60% more likely to report improved data access performance.
However, the direct benefits of the public cloud just scratch the surface of the tangible gains businesses realise, and that’s because one of the most important benefits is how Cloud becomes a driver for organisations to effectively take advantage of other new technologies and digitally transform their business.
In today’s tough competition, a business needs to be connected 24/7 to its clients and customers to ensure overall success and growth. With more and more companies depending on software applications for their day-to-day operations, the support and maintenance functions have become intrinsically important today.
Maintenance and support broadly fulfill two interlocking objectives: making corrections to the software and enhancing it. Your software is designed to meet the challenges of the real world, and it’s the real world that provides the feedback which allows for it to be corrected. With that feedback processed in a way that allows a suitable response to be devised and implemented, your application can carry on and offer an ever-greater quality of performance to end users.
Establishing an effective software architecture is mission-critical for maintaining a competitive advantage. Making the right technical decisions, at the right time, is imperative to the continued success and growth of your businesses. Creating a solid foundation makes your platform scalable as well as increasing its performance, reducing costs and avoiding duplicity.
Software architecture helps you in implementing a vision. Looking at the architecture is an effective way to view the overall state of IT and to develop a vision of where the organisation needs to or wants to go with its IT structure.
Having software architecture also helps you prioritise conflicting goals. It facilitates communication with stakeholders, contributing to a system that better fulfils their needs. Communicating about complex systems from the point of view of stakeholders helps them understand the consequences of their stated requirements and the design decisions based on them. Architecture gives the ability to communicate about design decisions before the system is implemented when they are still relatively easy to adapt.
Creative has always been a key factor in standing out in marketing both online and traditionally, but as online-targeting becomes increasingly sophisticated, consumers now expect the online world to be cutting-edge. Relying on a fixed formula is risky and, as technology becomes more advanced, your approach to digital marketing will need to be smarter, more creative and better informed if you want to have a chance of standing out.
Today’s users move fluidly between devices and channels and expect a seamless, engaging and fun experience. At any given moment, every user is rapidly taking in several pieces of information that they must assess when deciding whether or not to award their attention to anything. Creativity already plays a vital role in breaking through, making an impact, resonating and inspiring the customer to give you their attention. However, it will play an even bigger role in the future when it comes to generating real engagement that leads to conversion.
As IT systems become an important competitive element in many industries, technology projects are getting larger, touching more parts of the organisation, and posing a risk to the company if something goes wrong. Unfortunately, it is a far too common occurrence that IT projects either overrun on either time and budget or in the worst-case scenario are even cancelled before they have even been implemented.
The mantra of delivering software that works, as intended, the first time around has never been so important as organisations seek to achieve a competitive advantage. Effective software testing across the whole development lifecycle is integral to the success of any project and ultimately delivers a great user experience. It is becoming more and more clear that user experience will either make or break a product and if done correctly – resulting in a satisfied customer – not only will you benefit from more loyal customers and increased referrals, but you will also protect brand reputation by eliminating high profile disasters.
Outsourcing has traditionally been seen as a strategy reserved for big business, but technology has made it a more accessible tool for small and medium-sized enterprises. Outsourcing levels the playing field somewhat for SMEs, who simply can’t afford to match the in-house support services that larger companies maintain. It can help them act ‘big’ by giving them access to the same economies of scale, efficiency, and expertise that large companies enjoy.
Historically, outsourcing has been a way to reduce costs. Converting fixed costs into variable costs releases capital for investment elsewhere in the business, while eliminating associated staff costs such as recruitment, training, and overheads.
Each organisation is unique. And your outsourcing strategy must be formulated based on a clear understanding of your specific situational factors. Getting the basics right from the start by addressing the key considerations against your decision drivers, is key to ensuring long-term benefit and success.
With the modular system and the cloud-based deployment model fast becoming the new industry standard, Microsoft’s modular system could be the one stop shop for business software solutions. It can represent an innovative approach to your business software in addition to how it manages technology infrastructure. It offers simplified integration, for all Finance, Sales (CRM), Marketing, and Customer Services functions with Office 365. The flexibility of only using the components you need, allows your business to automate processes without needing a fully integrated system. Since it is hosted in the Cloud, it can bring about a dramatic reduction in risk while streamlining your organisation’s IT operations.
Arrk Group brings imaginative consultancy-led engagement, deep sector knowledge and enterprise-scale technology expertise across all industries.
Whether it be revolutionising implementation strategies or adopting new and complex technology ideas to match customer expectations, we can help your business through the entire journey.