In today’s tough competition, a business needs to be connected 24/7 to its clients and customers to ensure overall success and growth. With more and more companies depending on software applications for their day-to-day operations, the support and maintenance functions have become intrinsically important today.
Maintenance and support broadly fulfil two interlocking objectives: making corrections to the software and enhancing it. Your software is designed to meet the challenges of the real world, and it’s the real world that provides the feedback which allows for it to be corrected. With that feedback processed in a way that allows a suitable response to be devised and implemented, your application can carry on and offer an ever-greater quality of performance to end users.