Design and Shape Your Digital Outcomes with EmbArrk™

Solving big problems. Fast.

Effective Planning Drives Success

Each year, organisations around the world face astronomical project failure rates, often wasting millions of pounds per failed project. Projects most commonly fail because there is a lack of attention and efforts being applied to key project performance factors.

From the outset, there needs to be a clear link established between the project and the organisations key strategic practices. The project plan needs to cover the planned delivery, the business change required and the means of benefits realisation.

There should also be a detailed plan developed before any release date of a project is announced. Inadequate planning is one of the major reasons why projects spin out of control.

Designing Your Digital Solutions

EmbArrk™ is Arrk’s solution definition workshop methodology that sharpens the focus on IT development projects. It provides a rapid understanding and confirmation of an organisation’s problem and looks to establish user requirements to allow group brainstorming sessions to shape and design the digital outcome. It is a structured but highly adaptable approach that uses story finding, high levels of visualisation and the “realtime” development of project artefacts to build stakeholder consensus and translate the agreed need into a project delivery roadmap.

Customer stakeholders and Arrk consultants participate in a series of workshops, sessions and practices, this close collaboration results in looking in detail at project management, technical analysis, product analysis and business analysis. As the team progresses along the process the level of fidelity around the project increases.

Each EmbArrk™ engagement follows a six-step core process:


Defining the agreed outcomes, identifying all the appropriate participants (sponsors, knowledge experts and end-users) and logistics


Understanding your business, market, competitors and end users through both interview and desk research methodology


Defining customer personas and prioritising their goals and pain points through smart planning, and matching them to your current ‘As Is’ process


Designing and modelling proposed solutions, mapping out new ‘To Be’ user journeys and translating emerging concepts to paper prototypes


Socialising design progressions with internal knowledge experts, whilst resolving any identified technical and business spikes


A comprehensive playback of the outcomes to sponsors and stakeholders, showcasing digital simulations and a costed delivery roadmap

A Cohesive, Shared Vision

A typical EmbArrk™ engagement is highly adaptive and responsive to the information and understanding gained by each of the parties as the workshop progresses. Therefore, the precise scope and nature of activities can change during the engagement, subject of course to the mutual agreement of the parties.

However, due to the extremely collaborative approach involved in an EmbArrk™ discovery, it brings together all stakeholders to form a cohesive, shared vision and it is a highly efficient and effective way of engaging with busy stakeholders. Outcomes from an EmbArrk™ engagement have been designed to dovetail seamlessly into our development methodologies.

Typical EmbArrk™ Outcomes:

  • Shared project or program vision
  • High level release plan and/or roadmap
  • Visual (low fidelity) prototypes
  • Prioritised master story list
  • User personas and red route analysis

Our Case Studies