Maximise Performance and Productivity with the Arrkademy™

Our comprehensive range of training and development programmes 

The smarter way to get more from your IT investment

A structured training and development program ensures that employees have a consistent experience and knowledge background. This is particularly relevant for company’s processes when customers are involved so that all individuals can deliver a consistent customer experience. 

It’s also important not to leave training too late. Bad user habits can very quickly become the norm and be passed on to other colleagues within the team. And don’t forget new starters, they deserve the same level as training as everyone else. Effective training will also build the employee’s confidence because they have a stronger understanding of the systems that they are using. This confidence often has a massive impact on user adoption of new systems, and pushes people to perform even better and think of new ideas to improve the system or process. 

Continuous training also keeps your employees on the cutting edge of industry developments. Employees who are competent and on top of changing industry standards help your company hold a position as a leader and strong competitor within the industry. 

The Arrkademy™ - Investing in Your People and Technology

To help you maximise the potential of your investment in technology and to enhance the skills of your employeeswe have established the Arrkademy™ to provide a comprehensive range of training and development programmes, maximising the adoption and optimisation of your applications and to improve your working practices.  

With over 20 years’ experience of delivering systems and training, we’ve been able to formulate the best training style and approach that satisfies both employee and employer objectives. Most users won’t have a strong IT background so talking in technical jargon won’t do any favours and is likely to just scare them off. Explaining what benefits each process will bring is also essential so they understand the ‘why’ as well as the ‘how’. 

Our training approach is based around four key pillars

Hands-On

Users learn by doing, not by watching. Therefore, tutor-led interactive sessions are always more effective than watching a trainer. This way they can see how it will work in a real situation, witness the benefits first-hand and are more likely to remember how to do things. This approach works best with small group sizes of 6-8 people. 

Persona Based

Tailoring the training to different roles (sales, marketing etc.) is extremely important. You can focus efforts on the functionality and processes that specific departments will use on a daily basis, which will help them be more productive and achieve their individual targets and goals.

Experience Based

When you train at go-live, it is important that users learn to walk before they can run. But beyond that, as users get more experienced, this is the time where they can get productive in the system. Not everyone needs advanced knowledge of the system, but it is good to have a number of super users who can act as ‘System Champions’. 

Real Life Scenarios

Learning is always more relevant if everyone can apply the training in the context of their own customised system. Generic training can demonstrate how core functionality works, but in order to make it part of employee daily routines and habits, it is important that the training mirrors the actual system or process they will be using. 

Flexible and Enjoyable Training Solutions

Our training sessions are available on-site at your premises, at a convenient location close to your offices or from our head office in Manchester. Each course is bespoke to your business processes and learning objectives, which are agreed in advance during a training preparation session with your allocated trainer. 

We can provide either end-user training or if you have your own training function, we can run specific ‘train the trainer’ sessions.  

We offer a range of training courses based around the three core modules. 

Software Application Training

Improve the adoption and business value of your core systems, with our company-specific end-user training courses. Foundation, Advanced and Manager levels are available depending on your experience and needs. 

  • Microsoft Dynamics CRM 
  • SharePoint 
  • Power BI 
  • Office 365 

Cloud Technology Training

Choose from our extensive list of cloud computing courses to learn cloud computing essentials for your role. Gain skills in Microsoft Azure, Amazon Web Services (AWS), cloud security management and other cloud and virtualisation topics to help you no matter where you are in cloud adoption.

Skills Training

Modern organisations are defined by their ability to quickly recognise evolutions in business, and technology trends, then rapidly and effectively deliver value to the customer. Improve your awareness and application of these core technology competencies

 

Agile Transformation

Project/Programme Management

Digital Transformation

Building Effective Teams

Enhancing the Customer Experience

Let's talk

For more information on how Arrk can help your organisation, contact our team today.

 

Find us at:

Arrk

196 Deansgate

Manchester

M3 3WF

 

Call us on:

0161 260 0310