Smart Outsourcing – Your Flexible Friend By Team Arrk Thought Leadership 4 mins read We’ve already looked at Why SMEs outsource and What SMEs can outsource in order to level the playing field against larger organisations. So this article will look at the final piece of the jigsaw and will focus on the How to…
UX is a Crucial Factor in the Native vs Hybrid App Debate By Team Arrk Thought Leadership 5 mins read In a previous article we asked the question ‘Mobile App vs Mobile Website – What’s Best for your Business?’ and the answer ultimately depends on your business objectives and potentially a two-pronged approach could be…
The Changing Face of Outsourcing By Team Arrk Thought Leadership 3 mins read In a previous article we looked at how ‘SMEs Challenge Big Business Through Outsourcing’ and how it is levelling the playing field somewhat for SMEs, who simply can’t afford to match the in-house support services that larger companies maintain. By helping them…
Maintenance or modernisation? Build a legacy with your legacy systems By Team Arrk Thought Leadership 5 mins read Are your legacy systems a millstone around your neck and/or swallowing up valuable internal resource? When left behind in a business’ digital transformation, clunky legacy systems can affect a company’s speed to market as well as the…
SMEs Challenge Big Business Through Outsourcing By Team Arrk Thought Leadership 3 mins read It’s that age-old business mantra we’ve been hearing since we can remember – the customer is king. It highlights the importance of customers (and potential customers) in every business. Traditionally, it’s a rule that means your company promises to provide good…
Mobile App vs Mobile Website – What’s Best for Your Business? By Team Arrk Thought Leadership 8 mins read There’s no hiding the fact that mobile has revolutionised the business world. With the advances in mobile technology, it’s provided opportunities for organisations to connect more people into enterprise-wide applications. Faster wireless networks, broader coverage, increasingly…
Excuses, excuses, excuses – Is CRM really to blame? By Team Arrk Thought Leadership 5 mins read Having recently talked to several companies about their CRM systems, I’ve been astonished by the amount of people who said that their CRM wasn’t helping them to do their job better – and some even admitted having to…
An Introduction to Insurtech: What You Should Know About This New Industry By Team Arrk Thought Leadership 4 mins read The insurance industry has remained much the same for decades and, due to a risk-averse culture, particularly resistant to change. Before the advent of new technologies, it wasn’t a competitive market where new players could…
A morning at the Business Digital Transformation Forum By Team Arrk Thought Leadership 5 mins read On the 26th February, I headed to The Landing in Media City, Manchester, to explore how business leaders in the north west are approaching digital transformation. From implementing new technologies to ensure their business thrives, to employer and recruitment…
Though Shall Succeed – Our Ten Commandments for CRM Success By Team Arrk Thought Leadership 7 mins read No one undertakes a CRM implementation with the intention of failing. However, according to Gartner, “55% of CRM initiatives fail to meet measurable business objectives” and other failure reports continue to repeat themselves year after year with…
