customer loyalty

What factors influence customer loyalty?

What factors influence customer loyalty? By Team Arrk Thought Leadership 5 mins read In business, we often focus on attracting new customers. Whether it’s exciting introductory offers; huge promotional campaigns; or discount codes; we’re always thinking about bringing customers in. However, if we can’t offer them a service that they are satisfied with, or another…

Eliminating Waste in Software Development

Eliminating Waste in Software Development By Team Arrk Thought Leadership 6 mins read The increasing acceptance and implementation of Lean principles by software companies is becoming a phenomenon. Whether these principles are introduced as values, guidelines or via the book, it can make a significant impact to individuals, teams and organisations. We are hearing (as…

What is Ruby on Rails?

What is Ruby on Rails? By Team Arrk Thought Leadership 4 mins read Ruby on Rails: it sounds like a new cocktail, doesn’t it? In reality however, it’s a web application framework that is rapidly growing in popularity by providing a fun, elegant and compact way to build web applications. To put it in simple…

Psychology and the web

Psychology and the web By Team Arrk Thought Leadership 7 mins read As the web proliferates and we interact with it in numerous ways, we need to be aware of the importance technology plays in satisfying human needs when interacting with a web application. There is another aspect that we perhaps do not pay as…

Continuous Delivery | A Guide

Continuous Delivery | A Guide By Team Arrk Thought Leadership 4 mins read The pressure is on companies to become real-time businesses with a host of trends throughout the software industry focusing on the reaction capabilities of firms. This ranges from feedback and monitoring to built-in testing and continuous integration. Now, as organisations attempt to…

Fail Fast, Fail Often | Explained

Fail Fast, Fail Often | Explained By Team Arrk Thought Leadership 4 mins read Described in The Globe and Mail as “the stupidest business concept of all time”, fail fast, fail often may be seen as a fast-track to bankruptcy among those who haven’t grasped the notion. However, among many leading start-ups and innovators, the…