Maintenance or modernisation? Build a legacy with your legacy systems By Team Arrk Thought Leadership 5 mins read Are your legacy systems a millstone around your neck and/or swallowing up valuable internal resource? When left behind in a business’ digital transformation, clunky legacy systems can affect a company’s speed to market as well as the…
SMEs Challenge Big Business Through Outsourcing By Team Arrk Thought Leadership 3 mins read It’s that age-old business mantra we’ve been hearing since we can remember – the customer is king. It highlights the importance of customers (and potential customers) in every business. Traditionally, it’s a rule that means your company promises to provide good…
Mobile App vs Mobile Website – What’s Best for Your Business? By Team Arrk Thought Leadership 8 mins read There’s no hiding the fact that mobile has revolutionised the business world. With the advances in mobile technology, it’s provided opportunities for organisations to connect more people into enterprise-wide applications. Faster wireless networks, broader coverage, increasingly…
Excuses, excuses, excuses – Is CRM really to blame? By Team Arrk Thought Leadership 5 mins read Having recently talked to several companies about their CRM systems, I’ve been astonished by the amount of people who said that their CRM wasn’t helping them to do their job better – and some even admitted having to…
An Introduction to Insurtech: What You Should Know About This New Industry By Team Arrk Thought Leadership 4 mins read The insurance industry has remained much the same for decades and, due to a risk-averse culture, particularly resistant to change. Before the advent of new technologies, it wasn’t a competitive market where new players could…
A morning at the Business Digital Transformation Forum By Team Arrk Thought Leadership 5 mins read On the 26th February, I headed to The Landing in Media City, Manchester, to explore how business leaders in the north west are approaching digital transformation. From implementing new technologies to ensure their business thrives, to employer and recruitment…
CDO vs. CEO: Who’s really leading the digital transformation? By Team Arrk Featured PostsThought Leadership 4 mins read Digitalisation is sweeping every area of modern life, and any business that fails to keep up with this trend will be left behind. Companies need to adapt and utilise digital technology in all areas. But whose responsibility…
My First 8 Months at Arrk Group By Team Arrk Thought Leadership 3 mins read In my interview for Arrk, I was asked what I wanted to get out of this job. If I remember rightly my response was something like: “I’d like to learn all about the computer systems that are increasingly pervading every…
Creating a Winning Membership Engagement Strategy By Team Arrk Thought Leadership 2 mins read Empowered customers are shaping and redefining the way business operate, they demand consistency and excellence, be that in-person or increasingly across a complex web of digital environments. Thus the term “Age of the Customer” was coined, an acknowledgement that the customer…
Disruption in Lawtech is on the Horizon By Team Arrk Thought Leadership 4 mins read Even the legal industry isn’t immune to technological disruption. The legal industry is like banking and insurance. There’s a lot of red tape to wade through as it’s notorious for relying on physical record-keeping and having an eye-watering amount of…
