SaaS: Software as a Service and How it’s Taking Over By Team Arrk Thought Leadership 5 mins read You’ve probably used SaaS before, even if you haven’t heard of this type of software distribution model until now. Just think of a web service like Google’s Gmail email provider – that’s an example of SaaS. SaaS…
Bringing the Omnichannel to the Supply Chain By Team Arrk Thought Leadership 5 mins read Bringing the omnichannel into the supply chain The first rule of retail has always been that “the customer comes first” – however, that statement has rarely been truer than it is now. With so many retail options available, the customer…
Digital Predictions – What will happen in 2017? By Team Arrk Thought Leadership 4 mins read It’s become an annual tradition here at Arrk to gaze into our crystal ball and look into the digital future at this time of the year. Over the last two years we have delivered our digital predictions for 2015…
Cyber-crime – How to protect your organisation By Team Arrk Thought Leadership 5 mins read Today’s criminals are, on the surface, quite a lazy bunch – after all, now they commit their crimes without even leaving their own homes. Sadly however, for anyone who has fallen victim to cyber-crime you’ll be well-aware of just how…
What is a customer-centric organisation? By Team Arrk Thought Leadership 4 mins read Most if not all companies believe themselves to be customer-centric, but there is often a disparity between the self-perception and the reality. It is easy to hang pithy slogans on the office walls – delivering on these values is a much greater…
Guide to Algorithmic Business: An introduction By Team Arrk Thought Leadership 5 mins read For many, the word “algorithm” brings back memories of mathematics classes we didn’t pay attention to as we put the term in the same “I’ll never actually need to use this” category as quadratic equations and standard deviation. However, the reality…
The role of governance in digital transformation By Team Arrk Thought Leadership 4 mins read There are a host of new challenges facing the digital sphere – from the need for faster integrated business cycles, to increased calls for cross-silo capabilities, all the way through to the ever growing number of risks such as the…
What factors influence customer loyalty? By Team Arrk Thought Leadership 5 mins read In business, we often focus on attracting new customers. Whether it’s exciting introductory offers; huge promotional campaigns; or discount codes; we’re always thinking about bringing customers in. However, if we can’t offer them a service that they are satisfied with, or another…
White Paper: Creative Uses for iBeacons By Team Arrk Thought Leadership < 1 min read Unobtrusive and relatively low cost, a beacon (or iBeacon when using Apple nomenclature) is a Bluetooth low energy (BLE) device which contains its own battery unit which means they can be positioned pretty much anywhere. Although there are a variety of…
Appification of the Enterprise Explained By Team Arrk Thought Leadership 4 mins read The phrase “there’s an app for that” has been well-established among consumers for years – we’re accustomed to the idea of being able to download an app for almost any purpose, leading to buzz terms like “the appification of everything” and the…
