Establishing a Virtual Offshore Delivery Centre

There are a number of problems inherent in the traditional ‘direct’ offshore engagement model where a UK Customer contracts directly with an offshore supplier. These are typically driven by the offshore supplier’s lack of UK domain knowledge, limited capability in effective Customer engagement, inadequate delivery management capability, differences in language, culture, time and distance and…

Arrk Group delivers for Virgin Money Giving

Virgin Money is the financial services arm of the well known Virgin Group, headed by Richard Branson. The Group launched a not-for-profit organisation called Virgin Money Giving to support their sponsorship of The London Marathon 2010 and for future charity fundraising events. Virgin Money Giving needed an online solution which offered fundraisers and charities the ability…