The Hot Seat | On CRM (2:20)
From discussing common misconceptions around CRM systems, to achieving CRM business success, Arrk’s Head of Marketing, Richard Leech, is next up on The Hot Seat. Watch the video to see what he has to say!
Top Tips | Personalising CRM Dashboards (2:09)
A key benefit of Microsoft Dynamics CRM is how easily and efficiently you can display data in a dashboard, so you have key information at your fingertips as to what’s going on with various functions at that precise moment. Depending upon your role, your level (team leader/manager etc) and your daily activities, having a personalised…
Becoming Customer Centric – the Secret to Financial Services Success
Becoming Customer Centric – the Secret to Financial Services Success By Team Arrk Thought Leadership 4 mins read For anyone who may have been oblivious to it before, hopefully the widely publicised recent demise of Thomas Cook highlights that you can’t run an analogue business model in a digital world. Due to cutthroat competition and…
Being Customer Centric – the Key to Survival and Success
Being Customer Centric – the Key to Survival and Success By Team Arrk Thought Leadership 4 mins read For anyone who may have been oblivious to it before, hopefully the widely publicised recent demise of Thomas Cook highlights that you can’t run an analogue business model in a digital world. Due to cutthroat competition and…
Excuses, excuses, excuses – is CRM really to blame?
Excuses, excuses, excuses – is CRM really to blame? By Team Arrk Thought Leadership 5 mins read Having recently talked to several companies about their CRM systems, I’ve been astonished by the amount of people who said that their CRM wasn’t helping them to do their job better – and some even admitted having to…
Though Shall Succeed – Our Ten Commandments for CRM Success
Though Shall Succeed – Our Ten Commandments for CRM Success By Team Arrk Thought Leadership 7 mins read No one undertakes a CRM implementation with the intention of failing. However, according to Gartner, “55% of CRM initiatives fail to meet measurable business objectives” and other failure reports continue to repeat themselves year after year with…
How to Unlock the Full Potential of Your CRM
How to Unlock the Full Potential of Your CRM By Team Arrk Thought Leadership 3 mins read Many articles around CRM project failures tend to focus on how to avoid them, which is great, but according to industry analysts, year after year multiple reports address the ongoing issue of failure rates. And for CRM implementations…
CRM Training
CRM User TrainingIncrease the productivity and adoption of your CRM with tailor-made trainingAn investment that reaps rewardsThere’s a virtuous cycle in CRM systems: the more users who adopt the system, the more data will be entered. The more credible and meaningful the CRM data, the more valuable an asset it is for all users. The…
CRM ServiceFlex
Microsoft Dynamics CRM ServiceFlex™A configurable support package, flexible to meet your CRM needsAccording to Gartner…“55% of CRM initiatives fail to meet measurable business objectives.”Extending the life of your CRM investmentYour company’s quest to acquire more customers, increase customer share and improve customer retention never ends, so neither should your enabling technology. Like business, CRM is…
CRM FastTrack
Customer Relationships, Managed.Our CRM FastTrack ModelWith more than twenty years’ experience partnering with organisations to deploy digital initiatives, Arrk continues to lead the way in helping companies select and deliver innovative technology applications. Whether it’s your first CRM initiative, or you’re changing an existing CRM tool, the selection, purchase and deployment process can be long…