The Hot Seat | On CRM (2:20)
From discussing common misconceptions around CRM systems, to achieving CRM business success, Arrk’s Head of Marketing, Richard Leech, is next up on The Hot Seat. Watch the video to see what he has to say!
Top Tips | Personalising CRM Dashboards (2:09)
A key benefit of Microsoft Dynamics CRM is how easily and efficiently you can display data in a dashboard, so you have key information at your fingertips as to what’s going on with various functions at that precise moment. Depending upon your role, your level (team leader/manager etc) and your daily activities, having a personalised…
The Hot Seat | On Outsourcing (2:36)
In our new video series, Gary Gautier, Director of Customer Success, talks all things outsourcing in The Hot Seat. Sharing war stories, as well as successes, our recent CIO Roundtable was a great forum to discover how to be smart when entering an outsourcing partnership. With both speakers and peer to peer discussions adding to…
#AdamAnswers | Outsourcing 4 (2:14)
In our fourth and final #AdamAnswers episode on outsourcing, Adam will be explaining how to measure success in an outsourcing partnership, and why SMART planning is essential to any outsourcing partnership. Make sure you follow the Arrk SMART principles… S – Specific M – Manage A – Arrkitect R – Realistic T – Test Watch…
#AdamAnswers | Outsourcing 3 (1:49)
On episode 3 of #AdamAnswers, Richard steps in and shares his thoughts around the internal business culture of outsourcing, as well as how to address it.
#AdamAnswers | Outsourcing 2 (1:28)
If you’re embarking on a digital transformation journey, make sure you pick an IT partner, not a supplier. Our latest #AdamAnswers explains why a win-win ethos on both sides wins overall.
#AdamAnswers | Outsourcing 1 (1:00)
Adam answers your questions in our new series #AdamAnswers. First up he looks into why outsourcing is more than just about cost cutting – a topic that we concentrated on recently in our last roundtable.
CIO Roundtable Invite | Effective Outsourcing (1:19)
Join us for our next CIO Roundtable – ‘SMEs Challenge Big Business Through Outsourcing’! Held at Arrk HQ here in Manchester on 19th June, we’ll be sharing with you real life examples of how companies have adapted their approach in order to achieve a competitive advantage, and how this non-traditional delivery model could work for…
Arrk Presents | GDPR – Your Questions, Answered (13:07)
Following on from presentations around GDPR at our London event, we answered some of our audiences questions around company breaches and best practice tactics. Watch other videos of the day here.
Arrk Presents | GDPR: A Customer 360° Design by Default (26:02)
Kevin Brown presents at Shakespeare’s Globe, London, all about the 360° view needed for customers in the era of GDPR. For the financial services sector in particular, this is a very important topic to keep on top of.