Position title
Business Analyst
Description

Experience: 3-5 Years

Educational Qualification: Engineering Graduate or Science Graduate – Computer Science or equivalent OR MBA

Experience Background: Must have experience of selling IT services in IT industry only

Essential Technical Skills:

  • Extensive experience of business analysis and functional design for complex products, programs and architecture (B2B, B2C)

Core Business Analysis:

  • Requirements gathering, User story writing, Stakeholder management, Gap analysis, Documentation (if required). Ability to find and define business use cases for AI adoptions.

Product Analysis:

  • Defining metrics, Feature innovation, Experimentation, Feature validation, Discovery to delivery, Growth led outlook.

Communication:

  • Critical thinking, Ownership, Attention to detail, Adaptability, Verbal and Written communication.

Data Driven Decisions:

  • Data capture, Event tracking, Data labeling, Executive summary.

AI usage:

  • Prompt engineering, Automation, AI assisted analysis, Understanding AI concepts.
  • Lead workshops with business users to support analysis and design efforts.
  • Ownership of all aspects of UI design, working closely with a design agency.
  • QA for user interface quality.

Essential Non – Technical Skills:

  • Must be a self starter and be able to lead other associates.
  • Work under minimal supervision on enterprise wide projects requiring creative solutions.
  • Exposure to international projects, in particular offshore development projects.
  • Software life cycle exposure.
  • Excellent communication skills with both business people and technologists.

Nice to Have Technical Skills:

  • SQL
  • Creation of mock ups using UI/UX tools.
  • API understanding & system integration.

Personal Characteristics:

  • Posses a personal Customer Service ethic, somebody with whom Arrk’s customer satisfaction focus will strike a chord.
  • An inquiring mind that consistently looks for solutions to and opportunities associated with problems, rather than simply raising concerns to management.
  • A clear thinker with a structured and logical approach to intellectual work.
  • Adaptable to and interested in new programming techniques/ languages and be willing to re-train where required.
  • A team worker who prefers a co-operative approach to getting things done.
  • A completer-finisher with demonstrable attention to detail, who likes to see the job
    through.
  • Motivated by the challenges of successfully growing with a young company, rather than
    the status symbols of a more established organisation.
  • A mature, open and honest individual with a strong sense of personal integrity.
  • Ambitious, hard-working and self-motivated.
  • Well presented.
Contacts

Share your resume with tanaya.ganguli@arrkgroup.com.

Employment Type
Full-time
Date posted
11/03/2026
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