AI-Powered Automation for Debt Market Data Processing

AI-Powered Automation for Debt Market Data ProcessingThe objective was to streamline the processing and organisation of debt market information from various global geographies and currencies. The data, sourced from diverse stock exchanges and central bank publications, needed to be converted into a consistent and comparable format.CustomerOur customer is a prominent UK-based provider of financial market…

Scaling Data Sourcing with ML-Powered Web Scraping

Scaling Data Sourcing with ML-Powered Web ScrapingCombining machine learning with a product-oriented approach, we enable efficient, time-critical data sourcing, harmonization, and automation, achieving cost savings and accuracy with AWS SageMaker-hosted models.CustomerThe client provides research, market analysis, and consulting for technology and business sectors, relying on outsourced data harvesting and entry from diverse, complex sources, creating…

Cutting Multi-Channel Marketing Costs by 48% Through Automation

Cutting Multi-Channel Marketing Costs by 48% Through AutomationHow Arrk’s Implementation of Iterable enabled Client to save cross-channel marketing costs by 48% in 6 months Resulting in Increased digital marketing throughput and improved customer acquisitionCustomerOur customer is a UK-based closed member discount platform that helps UK students save money by providing discounts, exclusive offers, giveaways, money-saving…

Delivering Smarter Customer Search with AI Integration

Delivering Smarter Customer Search with AI IntegrationOur client has amassed a wealth of valuable behavioural data based on user demographics and usage patterns. Although this data holds enormous potential for discovering new business opportunities, it remained buried inside a set of large data repositories, which were challenging to interrogate. This meant that the marketing and…

Reducing Support Tickets by 89% Using an AI-Powered Chatbot

Reducing Support Tickets by 89% Using an AI-Powered ChatbotA leading services-based company, serving over 5,000 businesses across multiple countries, partnered with Arrk to enhance its customers’ access to key operational data. By integrating an AI-enabled chatbot, the client significantly streamlined its customer support operations, reducing inbound tickets by 89% and improving overall user satisfaction.CustomerGlobal Reach:…

Enhancing Social Participation through IT Integration

Enhancing Social Participation through IT IntegrationOur client aimed to democratise public donations by covering transaction costs and contributing additional funds from their corporate trust.CustomerOur client is an international brand with operations in sectors such as Airlines, Fashion, High Street Retail, Music, Transportation, and Financial Services (BFSI). They were a leading sponsor of the London Olympics…

Revamping a Student Discount Platform for the Digital Generation

Revamping a Student Discount Platform for the Digital GenerationWe partnered with a youth-focused membership organisation to redesign and modernise their digital discount platform, transforming it from a legacy product into a fresh, engaging ecosystem tailored to the evolving needs of students and young professionals. Previously known as a traditional student discount card, the offering was…

Modernising ASM to Accelerate Digital Growth

Modernising ASM to Accelerate Digital GrowthOur customer urgently needed to outsource their Application Support and Management (ASM) capabilities to drive digital growth. They also required expertise in shaping and delivering IT projects across all services and applications. Customer A not-for-profit organization, established in 2009 to support charitable sponsorships, sought to create an online platform for…

Accelerating Greener Infrastructure Through Digital Solutions

Accelerating Greener Infrastructure Through Digital SolutionsSustainable development is no longer a choice, it’s a necessity. Infrastructure projects around the globe face mounting pressure to minimize environmental impact while maintaining economic feasibility and societal value. Achieving these goals often requires adherence to strict sustainability standards, but navigating the complexities of certification processes can be daunting. Digital…

Optimising ASM Operations for a Global Polymer Leader

Optimising ASM Operations for a Global Polymer LeaderArrk is a technology services partner specializing in legacy application modernization, maintenance, and digital transformation. Guided by proven frameworks like our EmbArrk™ onboarding process and ITIL-aligned practices, we help global organizations optimize their application landscapes.CustomerA prominent, London Stock Exchange–listed manufacturer of high-performance polymer solutions, with a market capitalization…