CRM Training

CRM User TrainingIncrease the productivity and adoption of your CRM with tailor-made training An investment that reaps rewardsThere’s a virtuous cycle in CRM systems: the more users who adopt the system, the more data will be entered. The more credible and meaningful the CRM data, the more valuable an asset it is for all users.…

Portals

PortalsProviding immediate access to customers’ service needs Providing a Streamlined Experience Across All ChannelsAdvancements in technology have changed the approach and expectations of customer service. Providing a means for speaking to someone when needed is still an essential service that many businesses must provide, but self-service has emerged as the preferred choice for many people.…

Office 365

Office 365The future of office productivity and collaboration Unleashing the benefits of collaborationAddressing customer needs today requires collaborative efforts of all employees. Across your business all departments need to come together to provide a rich customer experience, critical in today’s rapidly changing and competitive environment. This is a challenge for many organisations as employees, workspaces…

Business Intelligence

Business IntelligenceEmpowering employees to make better decisions at every level in the organisation Data Driven Business Decisions Deliver SuccessFrom boardroom executives to front-line operation managers, making decisions is part and parcel of developing a business’s short-term and long-term objectives. Today’s increasingly competitive marketplace requires that companies make targeted, data driven business decisions to drive and…

Customer Relationship Management

Customer Relationship ManagementManage and grow your customer relationships with access to the right information at the right time Gaining true customer insightCustomer engagement is critical in today’s rapidly changing business environment and competitiveness relies on insight and agility. But it’s not easy in this economic climate, especially in the face of constantly shifting customer demands,…

Solutions

Our SolutionsSeamlessly connecting your Office platform with your line of business solutions With the modular system and the cloud-based deployment model fast becoming the new industry standard, Microsoft’s modular system could be the one stop shop for business software solutions. It can represent an innovative approach to your business software in addition to how it…