Implementation of an AI-driven software rewrite for a .NET application to execute the full potential of cloud and mobile technologies CustomerOur client, a prominent player in the healthcare industry, has stood as a beacon of providing quality care to millions. This globally recognized institution strives to innovate and adapt to the ever-evolving landscape of the…
Implementation of AI-powered recommender systems for enhanced customer engagement and overall Revenue Growth.The API endpoint was created to integrate the web and mobile apps and capture relevant data, leading to a 30% increase in the first three months.CustomerA diverse range of customers from multiple industries sought to enhance their overall online presence by driving revenue…
Natural Language Search Implementation for Customer Loyalty Program (ChatGPT)Our client, a digital performance marketing business has amassed a wealth of valuable behavioural data based on user demographics and usage patterns. Although this data holds enormous potential for discovering new business opportunities, it remained buried inside a set of large data repositories, which were challenging to…
Utilised an AI Chatbot to Decrease Customer Support Tickets by 89%Our client’s customers previously accessed limited reports through the platform’s dashboard, requiring them to contact customer support for other metrics. This lack of customization resulted in delays and dissatisfaction. To fix this, they partnered with Arrk’s AI Engineering team to create an AI-enabled chatbot. The…
Transforming NUS Extra to TOTUMArrk Group has partnered with OneVoice to Transform, Enrich, and Maintain digital platform called TOTUM for students and professionals. Before September 2018, this was only one student discount product called NUS Extra, owned by the NUS – National Union of Students, a not-for-profit organisation. OneVoice, who was already providing digital support…
Transforming ASM capabilities of BusinessOur Customer urgently needed to outsource their Application Support and Management (ASM) capabilities to achieve digital growth. They also required expertise in shaping and delivering IT projects for all services and applications. By providing cost-efficient, best-in-class services, Arrk Group assisted our Customer in managing their ASM capabilities effectively. Customer Our Customer…
Digital Solution for Sustainable Infrastructure DevelopmentArrk collaborated with a Customer to create a web platform for simulating city infrastructure development. The platform supports growth while promoting sustainable development goals such as reducing carbon emissions and enhancing citizens’ quality of life.CustomerOur Customer is one of the largest global development institutions focused on the private sector in…
Amplified the digital presence for document management systemThe customer had a crucial need to revamp their legacy applications and existing document management system that too making it cost-effective, scalable and ease of the support. Arrk with the enriched consultancy and migration experience helped the customer to successfully shape and deliver future IT projects using a…
Application Support and Management for Global CustomerArrk is successfully delivering turnkey Application Support and Management (ASM) services for a global leader in high-performance polymer solutions. To diversify their digital presence and develop new platforms, the Customer needed to outsource Application Support & Maintenance of their legacy applications to a vendor who understood their needs and could cost-effectively…
Brookson’s contingent workforce engagement (+Us)Arrk helped Brookson ideate, implement, and position a new contingent workforce engagement app +Us to keep medical workers connected to non-permanent bank shifts across the sector. Arrk has strong experience in digital space handling Agile projects for UK customers. The involution commenced with three weeks of EmbArrkTM workshop followed by a…
