Natural Language Search Implementation for Customer Loyalty Program (ChatGPT)Our client, a digital performance marketing business has amassed a wealth of valuable behavioural data based on user demographics and usage patterns. Although this data holds enormous potential for discovering new business opportunities, it remained buried inside a set of large data repositories, which were challenging to…
Utilised an AI Chatbot to Decrease Customer Support Tickets by 89%Our client’s customers previously accessed limited reports through the platform’s dashboard, requiring them to contact customer support for other metrics. This lack of customization resulted in delays and dissatisfaction. To fix this, they partnered with Arrk’s AI Engineering team to create an AI-enabled chatbot. The…
How Arrk’s AI Engineering Team Automated Data Harvesting, Reducing Costs by 48% and Speeding Up Time to Market – Resulting in Increased Revenue and Customer Satisfaction.Our customer is a well-established global business intelligence organization specialising in the collection and improvement of massive datasets, which are subsequently published for customers to use in individual transactions and…
