AI-Powered Automation for Debt Market Data ProcessingThe objective was to streamline the processing and organisation of debt market information from various global geographies and currencies. The data, sourced from diverse stock exchanges and central bank publications, needed to be converted into a consistent and comparable format.CustomerOur customer is a prominent UK-based provider of financial market…
Delivering Smarter Customer Search with AI IntegrationOur client has amassed a wealth of valuable behavioural data based on user demographics and usage patterns. Although this data holds enormous potential for discovering new business opportunities, it remained buried inside a set of large data repositories, which were challenging to interrogate. This meant that the marketing and…
Reducing Support Tickets by 89% Using an AI-Powered ChatbotA leading services-based company, serving over 5,000 businesses across multiple countries, partnered with Arrk to enhance its customers’ access to key operational data. By integrating an AI-enabled chatbot, the client significantly streamlined its customer support operations, reducing inbound tickets by 89% and improving overall user satisfaction.CustomerGlobal Reach:…
Enhancing Social Participation through IT IntegrationOur client aimed to democratise public donations by covering transaction costs and contributing additional funds from their corporate trust.CustomerOur client is an international brand with operations in sectors such as Airlines, Fashion, High Street Retail, Music, Transportation, and Financial Services (BFSI). They were a leading sponsor of the London Olympics…
