Arrk Group optimised a large AWS environment to ensure best use of resources, using a variety of techniques and tools, including New Relic and Google Analytics. The demands on the service vary throughout the year, with the service needing to deal with activity spikes of 500% and 400% over normal usage conditions. A Cloud performance…
We helped Camden Council develop and deploy a new waste and recycling digital service to its 225,000 residents. The engagement commenced with an intensive two-week EmbArrk™ workshop followed by a fixed term development project soon after. The service was delivered on-time and to Camden Council’s satisfaction using our Rapid Digitisation service. Key Benefits Two week EmbArrk™ workshop captures…
Premium Credit is owned by Cinven, a leading international private equity firm. Cinven has extensive experience acquiring successful companies and helping them grow and develop. Arrk Group helped increase Premium Credit’s competitiveness by designing, building and deploying a large-scale, secure digital customer acquisition platform. The highly scalable digital platform has reduced the time taken to process…
Arrk Group has helped the National Union of Students, a not-for-profit organisation, enhance its student union membership experience with the development and launch of UnionCloud, its award-winning cloud-based membership management platform. The digital platform, awarded The Times’ Higher Education Awards ICT Initiative of the Year in 2013, provides all the functions a student union requires to operate,…
A major transatlantic airline needed to digitise services being used by customers, call centre and check-in agents. Everything from flight booking, check-in, seat reservations, meal and special requests, loyalty points redemption and complaints were part of the requirement. Arrk Group alongside strategic partner KCOM worked collaboratively with the airline to deliver a digital shared services architecture…
Virgin Money is the financial services arm of the well known Virgin Group, headed by Richard Branson. The Group launched a not-for-profit organisation called Virgin Money Giving to support their sponsorship of The London Marathon 2010 and for future charity fundraising events. Virgin Money Giving needed an online solution which offered fundraisers and charities the ability…
Barbour ABI, a subsidiary of United Business Media (UBM), is the UK market leader in the provision of construction industry market intelligence. It provides information on the profile and status of major construction projects to many of the top construction companies, sub-contractors, building suppliers, architects and surveyors throughout the UK. Traditionally ABI supplied this information through…
