Revamping a Healthcare Application for Better Performance and Scalability

Modernising a Healthcare Application for Better Performance and ScalabilityCustomerThe customer is a prominent hospital within the NHS network, specialising in cancer care in the city of Manchester.HealthcareMarket insightsBusiness intelligenceProblem StatementThe hospital had been using a legacy application developed in Microsoft Access, hosted on a local desktop environment. This system was used to manage historical patient…

Accelerating Development with AI-Driven Agile Solutions

Accelerating Development with AI-Driven Agile SolutionsDiscover how Arrk Group leveraged AI tools like ChatGPT and Cody to deliver a high-quality web application 75% faster, showcasing rapid and efficient development.CustomerOur client operates in the Business Intelligence sector, focusing on empowering businesses through data discovery and enabling them to concentrate on critical insights.Data-focused applicationMarket insightsBusiness intelligenceProblem StatementOur…

Keeping Healthcare Connected with Arrk’s Workforce App

Keeping Healthcare Connected with Arrk’s Workforce AppHealthcare providers often face challenges in staffing all their service needs with full-time employees. We helped one such provider connects with a flexible workforce of medical professionals. Through collaborative workshops, we deeply understood their needs and designed an easy-to-use app. This app allows medical professionals to quickly find and…

Improving Customer Engagement for B2C Brands Through Personalised AI

Improving Customer Engagement for B2C Brands Through Personalised AIImplementation of AI-powered recommender systems for enhanced customer engagement and overall Revenue GrowthCustomerOur customer operates one of the largest online platforms for discounts and brand promotions in the UK. This platform facilitates e-commerce, digital marketing, and affiliate marketing across various brands, managing launches and sales promotions.Diverse customer…

AI-Powered Automation for Debt Market Data Processing

AI-Powered Automation for Debt Market Data ProcessingThe objective was to streamline the processing and organisation of debt market information from various global geographies and currencies. The data, sourced from diverse stock exchanges and central bank publications, needed to be converted into a consistent and comparable format.CustomerOur customer is a prominent UK-based provider of financial market…

Scaling Data Sourcing with ML-Powered Web Scraping

Scaling Data Sourcing with ML-Powered Web ScrapingCombining machine learning with a product-oriented approach, we enable efficient, time-critical data sourcing, harmonization, and automation, achieving cost savings and accuracy with AWS SageMaker-hosted models.CustomerThe client provides research, market analysis, and consulting for technology and business sectors, relying on outsourced data harvesting and entry from diverse, complex sources, creating…

Delivering Smarter Customer Search with AI Integration

Delivering Smarter Customer Search with AI IntegrationOur client has amassed a wealth of valuable behavioural data based on user demographics and usage patterns. Although this data holds enormous potential for discovering new business opportunities, it remained buried inside a set of large data repositories, which were challenging to interrogate. This meant that the marketing and…

Reducing Support Tickets by 89% Using an AI-Powered Chatbot

Reducing Support Tickets by 89% Using an AI-Powered ChatbotA leading services-based company, serving over 5,000 businesses across multiple countries, partnered with Arrk to enhance its customers’ access to key operational data. By integrating an AI-enabled chatbot, the client significantly streamlined its customer support operations, reducing inbound tickets by 89% and improving overall user satisfaction.CustomerGlobal Reach:…

Enhancing Social Participation through IT Integration

Enhancing Social Participation through IT IntegrationOur client aimed to democratise public donations by covering transaction costs and contributing additional funds from their corporate trust.CustomerOur client is an international brand with operations in sectors such as Airlines, Fashion, High Street Retail, Music, Transportation, and Financial Services (BFSI). They were a leading sponsor of the London Olympics…