Utilised an AI Chatbot to Decrease Customer Support Tickets by 89%Our client’s customers previously accessed limited reports through the platform’s dashboard, requiring them to contact customer support for other metrics. This lack of customization resulted in delays and dissatisfaction. To fix this, they partnered with Arrk’s AI Engineering team to create an AI-enabled chatbot. The…
Amplified the digital presence for document management systemThe customer had a crucial need to revamp their legacy applications and existing document management system that too making it cost-effective, scalable and ease of the support. Arrk with the enriched consultancy and migration experience helped the customer to successfully shape and deliver future IT projects using a…
Application Support and Management for Global CustomerArrk is successfully delivering turnkey Application Support and Management (ASM) services for a global leader in high-performance polymer solutions. To diversify their digital presence and develop new platforms, the Customer needed to outsource Application Support & Maintenance of their legacy applications to a vendor who understood their needs and could cost-effectively…
