AI Recommender System to Boost Engagement & Revenue

Implementation of AI-powered recommender systems for enhanced customer engagement and overall Revenue Growth.The API endpoint was created to integrate the web and mobile apps and capture relevant data, leading to a 30% increase in the first three months.CustomerA diverse range of customers from multiple industries sought to enhance their overall online presence by driving revenue…

Cost Effective Marketing Tool Implementation

Arrk’s integration with OneSignal empowered our client with dynamic list creation, detailed engagement feedback, and rapid, cost-effective communication capabilities, leading to a 50% reduction in customer communication costs and streamlined promotional activities.CustomerOneVoice operates a UK-wide closed-community performance-marketing platform connecting youth-orientated communities with national and international brands. They provide membership options for unions, associations and professional…

Omni-Channel Marketing Tool Implementation

How Arrk’s Implementation of Iterable enabled Client to save cross-channel marketing costs by 48% in 6 months Resulting in Increased digital marketing throughput and improved customer acquisitionCustomerOur Client operates a UK-wide closed-community performance-marketing platform connecting youth-orientated communities with national and international brands. They provide membership systems to unions, associations and professional bodies and connect 1M+…

Natural Language Search Implementation for Customer Loyalty Program (ChatGPT)

Natural Language Search Implementation for Customer Loyalty Program (ChatGPT)Our client, a digital performance marketing business has amassed a wealth of valuable behavioural data based on user demographics and usage patterns. Although this data holds enormous potential for discovering new business opportunities, it remained buried inside a set of large data repositories, which were challenging to…

Transforming NUS Extra to TOTUM

Transforming NUS Extra to TOTUMArrk Group has partnered with OneVoice to Transform, Enrich, and Maintain digital platform called TOTUM for students and professionals. Before September 2018, this was only one student discount product called NUS Extra, owned by the NUS – National Union of Students, a not-for-profit organisation. OneVoice, who was already providing digital support…

Award-winning UnionCloud enhances NUS services

Award-winning UnionCloud enhances NUS servicesArrk Group has helped the National Union of Students, a non-for-profit organisation, enhance its student union membership experience with the development and launch of UnionCloud, its award-winning cloud-based membership management platform. The digital platform, awarded The Times’ Higher Education Awards ICT Initiative of the Year in 2013, provides all the functions…