GDPR: Dealing with Access Requests

Date Wednesday 6th June | 8.30AM – 12.00PM BST | 196 Deansgate, Manchester, M3 3WF With the advent of GDPR there is a legal requirement under the regulations for organisations to act on personal data access requests in a timely manner. However, for most organisations this is a challenging, time-consuming and costly exercise, and with…

Re-invent your Customer Onboarding process

Date TBC | 8.30AM – 12.00PM BST | 196 Deansgate, Manchester, M3 3WF Your organisations onboarding process sets the stage for the entire relationship going forward. The whole procedure should be fast, seamless, flexible and painless as possible. Digital transformation is changing the way we communicate and acquire new customers, with this is mind, it…

The GDPR Opportunity: Re-imagining Customer Experience

Wednesday 18th April 2018 | 8.30AM – 12.00PM BST | 196 Deansgate, Manchester, M3 3WF Join us in central Manchester for an interactive morning looking at the vast opportunity GDPR represents for senior decision makers within Financial Services. Cutting through the negativity and scaremongering surrounding the regulations’ non-compliance implications, the session aims to educate and…