We combine flexible Agile engineering practices and expertise in leading technology with a value-driven pragmatism and deliver as fast as possible using distributed development teams. Our approach ensures we deliver on time and with the highest levels of quality and predictability and we build long-lasting, flexible applications. The systems we build typically need to be massively scalable and highly available and accessed by millions of users over any channel and any device so have to be easy to use and highly responsive.
We focus on getting innovative software into the hands of users as fast as possible. By shrinking time to market and embracing change, we ensure you can respond rapidly to market changes and sustain competitive advantage.
We help solve organisation’s software engineering challenges, whether we are implementing a new digital platform, modernising a highly complex legacy application environment, or designing and deploying a new core processing system. We use modern development languages and tools to ensure high levels of automation and quality while reducing the time to market. By using advanced languages, methods and automation tools we can ensure high levels of quality and the quickest time to market allowing our customers to ensure a rapid return on their investment.
Highly available IT systems are an imperative in organisations today. It is increasingly the case that all organisations need to offer 24/7 services to their customers, employees and stakeholders. Therefore all IT systems that support these services must be available and effective 24/7 as well.
Application Management Services
In addition to our High Performing Software Engineering services, Arrk Group provides a full range of application management services to some of the UK’s premium financial services, media and technology businesses. These include:
- 2nd and 3rd line Application Support
- 24/7 Production Support
- Application monitoring services
- Remote out-of-hours on call support
- Remote system and database administration
Across all these service areas we operate ITIL (Information Technology Infrastructure Library) based processes such as Incident Management, Problem Management and Change Management.
Our application management model emphasises continuous optimisation and hence delivers reduced cost of ownership and improved quality and predictability of service levels. With customer bandwidth freed up to focus on strategic initiatives our application support teams can focus their expertise on progressive reduction of the application support burden through root cause analysis and automation.