Mobile App vs Mobile Website – What’s Best for Your Business?

There’s no hiding the fact that mobile has revolutionised the business world. With the advances in mobile technology, it’s provided opportunities for organisations to connect more people into enterprise-wide applications. Faster wireless networks, broader coverage, increasingly powerful devices, different input technologies, and state-of-the-art development tools have all contributed to the mobile revolution currently in progress.…

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Macmillan coffee morning

Arrk recently paid its respect to the millions of Macmillan professionals and volunteers who support those affected by cancer, by taking part in the World’s Biggest Coffee Morning to raise awareness and fundraise on behalf of this worthwhile charity. There were plenty of opportunities for everyone to get involved by baking up a storm, guessing…

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GDPR: Dealing with Access Requests

Date Wednesday 6th June | 8.30AM – 12.00PM BST | 196 Deansgate, Manchester, M3 3WF With the advent of GDPR there is a legal requirement under the regulations for organisations to act on personal data access requests in a timely manner. However, for most organisations this is a challenging, time-consuming and costly exercise, and with…

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The GDPR Opportunity: Re-imagining Customer Experience

Wednesday 18th April 2018 | 8.30AM – 12.00PM BST | 196 Deansgate, Manchester, M3 3WF Join us in central Manchester for an interactive morning looking at the vast opportunity GDPR represents for senior decision makers within Financial Services. Cutting through the negativity and scaremongering surrounding the regulations’ non-compliance implications, the session aims to educate and…

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The GDPR Opportunity for Financial Services

Wednesday 24th January 2018 | 8.30AM – 12.00PM GMT | 196 Deansgate, Manchester, M3 3WF Join us in central Manchester for an interactive morning looking at the vast opportunity GDPR represents for financial services organisations. Cutting through the negativity and scaremongering surrounding the regulations’ non-compliance implications, the session aims to educate and inform how organisations…

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Arrk Group Announces Business Partnership with Associations UK Congress

Arrk Group are proud to announce that we are official business partners for this year’s Associations UK Congress, which takes place Thursday 14th December and Friday 15th December at Manchester Central. This year’s conference programme consists of educational talks, group discussions, networking opportunities, conversation hubs, and plenty of exuberance. As well as having exhibition stand…

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The Rise of Voice Search

Voice search is on its way towards disrupting the search engine industry and how we discover content online. It’s posing challenges for search engine marketers as the nature of search changes from text-based to voice.   What is voice search? Voice search uses voice recognition technology to enable users to search for content online. For…

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Big Data Trends in Business

Data underpins most of the technologies popular today, and big data refers to large datasets that cannot be handled by traditional databases. Big data is high-velocity, high-variety and high-volume, requiring particular methods for managing or processing that differ from traditional data management technologies. We are collecting more and more data from many different sources in…

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The Dawn of a New Era for Technology in the Construction Industry

Construction is an industry in need of technological disruption. Firms must frequently coordinate large-scale, complex projects with a large number of stakeholders, and project requirements change on a regular basis. Everyone knows that construction work is highly prone to delays and complications, but it shouldn’t be this way. At the moment, project management, surveying and…

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Rapid Development + Serverless Cloud = Customer Engagement

Wednesday 13th September | 8:30AM – 10:30AM BST | Duck & Waffle, 110 Bishopsgate EC2N 4AY (Heron Tower) Join us 40 stories above London, overlooking the iconic Gherkin building as Arrk holds an informal breakfast briefing on how the marriage between Lean/Agile Software Development and Serverless Cloud can revolutionise customer engagement. The two-hour event includes…

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AWS Cloud Optimisation Review

For organisations already well acquainted with the benefits of Amazon Web Services (AWS), Arrk’s AWS Cloud Optimisation Review provides expert analysis and insight into utilising the Cloud more effectively. There is a risk that running sub-optimal Cloud solutions for any period of time can lead to the assumption that Cloud is more expensive than legacy infrastructure…

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Cloud Solutions

Our Cloud expertise and experience helps a wide variety of organisations harness the power of the Cloud and irrespective of how Cloud-centric your organisation is, Arrk offers a range of innovative solutions, geared around maximising the myriad benefits on offer. Benefits such as: Flexibility Scalability Speed Capital-expenditure Free Collaboration Security The advent of Cloud technology…

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Dodging Digital Disaster in 30 Essential Minutes Workshop Recap

Arrk used its 30 minute workshop session at the ‘Government Computing Presents: Digital Transformation In The Public Sector’ event to showcase EmbArrk™, our innovative project discovery methodology. A strictly Powerpoint free zone, the innovative session took a single element from our Lean and Agile discovery methodology and walked participants through As-Is to To-Be Process Mapping, in…

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ARRK GROUP ANNOUNCED AS FINALIST AT THE 2017 NATIONAL TECHNOLOGY AWARDS

Arrk Group and Camden Council have been shortlisted at National Technology Awards 2017 under the category; ‘Best Public Sector Project’. The inaugural National Technology Awards will be held on 17 May 2017 at the prestigious Millennium Hotel London Mayfair. The glitzy, black-tie event begins with a champagne reception, followed by dinner and the Awards ceremony with presenting duties carried…

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ARRK GROUP SHORTLISTED FOR BEST DIGITAL PROJECT AT PRESTIGIOUS IT AWARDS

We are delighted to confirm that East Sussex County Council and Arrk Group’s ‘School Allocation Appeal’ transformation project has been shortlisted for the prestigious ‘Digital Project’ award at RITA, 2017. The exclusive and celebratory evening will involve entertainment and networking in the heart of London on Thursday 11th May at the Hilton Bankside Hotel. The…

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How to Dodge a Digital Disaster in 30 Essential Minutes: EmbArrk™ here!

Calling all technology professionals and software development enthusiasts! Arrk Group would like to invite you to our EmbArrk™ introduction workshop and networking event in which we will share with you how to dodge digital disaster in just 30 essential minutes. EmbArrk™ is Arrk’s highly successful digital project discovery methodology, which has a proven track record…

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How to Dodge a Digital Disaster in 30 Essential Minutes: EmbArrk™ here!

Calling all technology professionals and software development enthusiasts! Arrk Group would like to invite you to our EmbArrk™ introduction workshop and networking event in which we will share with you how to dodge digital disaster in just 30 essential minutes. EmbArrk™ is Arrk’s highly successful digital project discovery methodology, which has a proven track record…

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How to Dodge a Digital Disaster in 30 Essential Minutes: EmbArrk™ here!

Calling all technology professionals and software development enthusiasts! Arrk Group would like to invite you to our EmbArrk™ introduction workshop and networking event in which we will share with you how to dodge digital disaster in just 30 essential minutes. EmbArrk™ is Arrk’s highly successful digital project discovery methodology, which has a proven track record…

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Dairy Crest and Maginus: Digital Distribution Solutions

Dairy Crest is an award-winning British dairy company, processing and selling high volumes of branded dairy products and ingredients for the UK and global markets. Maginus supplies IT services to retail and wholesale distribution companies, specialising in delivering complex technology projects that help retailers and distributors compete in a highly competitive industry. At different times,…

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Ethnographic research: Giving your project a fighting chance

This immersive research activity requires the researcher to become involved with the activity, rather than just observing. Developed as a technique for better understanding the mind of the customer, ethnography is used at Arrk to gain a better understanding of the customer’s needs, wants and desires. Asking customers how they feel about a product or service, why…

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Architecture Modernisation

The architectural landscape has radically changed in the last ten years, with a move to rapid and lean development practices, continuous delivery, flexible and scalable systems, continuous integration, and cloud hosting. Organisations are focusing on replacing their legacy systems to help provide a competitive advantage through; Improving performance Upgraded security Reducing maintenance costs Utilising flexible…

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TechmArrk™ | Software Architecture Review

TechmArrk™ is a rapid, adaptable and collaborative software architecture review. The process is lightweight, time-boxed and iterative; incorporating regular stand-up calls to review findings and priorities. The review concludes with a comprehensive report, complete with findings, recommendations, and time-bound action points. Tailored to the specifics of the organisation, budget and the level of detail required, TechmArrk™…

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TechmArrk™ | Software Architecture Review

TechmArrk™ is a rapid, adaptable and collaborative software architecture review. The process is lightweight, time-boxed and iterative; incorporating regular stand-up calls to review findings and priorities. The review concludes with a comprehensive report, complete with findings, recommendations, and time-bound action points. Tailored to the specifics of the organisation, budget and the level of detail required, TechmArrk™…

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TechmArrk™ | Software Architecture Review

TechmArrk™ is a rapid, adaptable and collaborative software architecture review. The process is lightweight, time-boxed and iterative; incorporating regular stand-up calls to review findings and priorities. The review concludes with a comprehensive report, complete with findings, recommendations, and time-bound action points. Tailored to the specifics of the organisation, budget and the level of detail required, TechmArrk™…

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World Bank | IFC Edge application stimulates construction of greener buildings

Arrk Group helps International Finance Corporation (IFC), part of World Bank Group, stimulate the development and construction of new resource-efficient buildings across the globe. EDGE is a web application for construction developers, which provides fast, online access to comprehensive green information, approved auditors and certified accreditation. Customer International Finance Corporation (IFC) is part of World…

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Emotional Intelligence in the Workplace Webinar

Emotional intelligence can best be described as that intangible ‘something’ which shows the person’s capacity to express his/her emotions and to handle relationships empathetically. The webinar explains: Emotional Intelligence and its constituents; its importance and relevance in the workplace; how it can be acquired and fostered; how it relates to Agile teams; how its understanding…

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Software Testing Automation

Today it is a well accepted fact that frequent releases of applications is an absolute must for customer feedback/acceptance and for gaining valuable competitive advantage. With Agile development becoming the default methodology for software development projects, the demand for continuous regression testing (being an integral part of continuous integration) is in the ascendancy. However, organisations cannot…

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Visual Regression Testing

At Arrk, automated visual tests complement automated functional tests, where the automated visual test framework is an extension of functional automation framework with additional components including image comparison library and wrapper component. As testing requirements become more complex due to the plethora of browsers, browser versions, devices and display sizes, the only cost effective way…

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Compatibility Testing

Compatibility Testing at Arrk is all about ensuring a web application operates as expected and consistently within its intended environment. Testing web applications across browsers is a highly complex and hugely challenging task, more so given the expectation of a consistent experience for the end-user regardless of hardware, browser, browser versions, screen resolution, network speed…

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Human Resource challenges in an Agile environment

Agile is pretty much the way software is built and delivered today. Agile is about iterative development with quick feedback loops and making use of Agile engineering practices like Test Driven Development, Continuous Integration, Refactoring etc. Agile is also about happy, empowered growth mindset wielding employees. The challenges in staffing an Agile-inspired organisation, in addition to…

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Handling Non-Functional Requirements in Agile

During the days when waterfall methodology was in vogue, Non-functional Requirements (NFR) testing was generally the last step before application delivery. For the testers, the entire application offered a complete view of application to test NFRs elicited by the analysts from the business stakeholders. But changes caused by incomplete/inadequately developed NFRs are potential large fixes,…

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Empowering the Agilist

The core elements of being Agile are the spirit of ongoing collaboration, self-management and empowerment of the team to achieve product development goals. The same can be derived from the lean philosophy of software development i.e. one of its seven principles (i.e. Empower the team) strongly advocates empowering the people within the team. Studies show…

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Camden Council’s Wheelie Good Waste and Recycling Digital Service

We helped Camden Council develop and deploy a new waste and recycling digital service to its 225,000 residents. The engagement commenced with an intensive two-week EmbArrk™ workshop followed by a fixed term development project soon after. The service was delivered on-time and to Camden Council’s satisfaction using our Rapid Digitisation service. Key Benefits Two week EmbArrk™ workshop captures…

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Team Dynamics in Agile Webinar

The power to embrace Agile development principles lies with the people and teams within an organisation. Agile methodology is developed around the core principles of accountability, team interaction, customer collaboration and responsiveness to change. To follow these principles, the innate belief and mindsets need to be present or developed within the team members individually as well as…

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Digital Transformation: An Introduction

Technology is disrupting established ways of doing business. The opportunities which have opened up for those organisations able and capable of embracing emergent technology are immense. All new initiatives should now take a ‘Digital First’ approach, with the rapid evolution in mobile, social media, cloud and big data changing the way we all interact. Consumers of…

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Can Agile Methodology work on a fixed bid project?

Today, as much as Agile is scoring over traditional methodologies like Waterfall, the customer demand for fixed bid (AKA fixed price) projects has not died down. Even though Agile significantly improves its success quotient due to improved communication/collaboration, rapid feedback, enhanced flexibility in managing changes, etc., Agile sceptics point to problems. Problems such as project scope…

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User Centred Design Webinar

This webinar looks at what is meant by User Centred Design and its impact on the success of digital transformation projects. It’s not Visually Focused Design Though modern systems are complex and their outputs must deliver this information succinctly. It’s not Technology Based Design Though technological innovations are a consideration in our design process, they’re not a key…

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Purple Paper: Contextualising Agile Development Methodologies

During the discovery phase of any software development project here at Arrk Group, the team involved asks itself a standard series of questions, aimed at determining the best Agile methodology to adopt. There are numerous Agile methodologies which can be used and from an implementation point of view, each methodology prescribes some specific practices to deliver…

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Premium Digital Solution Accelerates Loan Applications

Premium Credit is owned by Cinven, a leading international private equity firm. Cinven has extensive experience acquiring successful companies and helping them grow and develop. Arrk Group helped increase Premium Credit’s competitiveness by designing, building and deploying a large-scale, secure digital customer acquisition platform. The highly scalable digital platform has reduced the time taken to process…

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Award-winning UnionCloud enhances NUS services

Arrk Group has helped the National Union of Students, a not-for-profit organisation, enhance its student union membership experience with the development and launch of UnionCloud, its award-winning cloud-based membership management platform. The digital platform, awarded The Times’ Higher Education Awards ICT Initiative of the Year in 2013, provides all the functions a student union requires to operate,…

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Vapour Trails

Digitising Air Travel in Flight

A major transatlantic airline needed to digitise services being used by customers, call centre and check-in agents. Everything from flight booking, check-in, seat reservations, meal and special requests, loyalty points redemption and complaints were part of the requirement. Arrk Group alongside strategic partner KCOM worked collaboratively with the airline to deliver a digital shared services architecture…

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Customer Charter

Delivering service excellence and delighting our Customers is Arrk Group’s number one goal and by focusing on our customers’ needs we believe that success in other areas follows. A desire to constantly exceed our Customers’ expectations underlies all of Arrk’s decision-making processes. We are constantly seeking new ways in which we can increase the value of…

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Establishing a Virtual Offshore Delivery Centre

There are a number of problems inherent in the traditional ‘direct’ offshore engagement model where a UK Customer contracts directly with an offshore supplier. These are typically driven by the offshore supplier’s lack of UK domain knowledge, limited capability in effective Customer engagement, inadequate delivery management capability, differences in language, culture, time and distance and…

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White Paper: Anti Money Laundering and Affordability Assessment

In the world of increasing risk of money laundering and terrorist financing, regulators are becoming more strict and persuasive about how financial institutions are internally managing the risk. For the small and medium size companies cost of implementing compliance solution is always a concern. This paper outlines the standard practices to implement solutions for Anti…

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Transforming Bricks to Clicks

Barbour ABI, a subsidiary of United Business Media (UBM), is the UK market leader in the provision of construction industry market intelligence. It provides information on the profile and status of major construction projects to many of the top construction companies, sub-contractors, building suppliers, architects and surveyors throughout the UK. Traditionally ABI supplied this information through…

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Re-inventing e-Business at Lex Vehicle Leasing

Lex Vehicle Leasing is one of the UK’s leading vehicle leasing companies offering its services both directly and as an outsourced white-label service to other leasing companies, financial institutions and vehicle manufacturers. It wanted to leapfrog its competition by replacing its existing fragmented online presence with a single integrated solution which provided its customers with a…

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Collaborative Innovation

Arrk Group focuses on delivering tremendous value to its customers. This is in contrast to some IT service providers which focus efforts on taking value rather than providing value. Instead, we work in a way that emphasises business goals, open communication and collaborative team working. Our transparent engagement style and obsession with exceeding our Customer’s…

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Real Quality

We aim to consistently deliver results to our Customers that exceed their expectations. We call this ‘Real Quality’; quality that is experienced and valued by our Customers and targeted on the things that matter most to them. Achieving this is a continual process of listening to our Customers, learning from our experiences and optimising the…

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Imagination and Technology

At Arrk Group we believe that imagination, and the innovations born from imagination, drive continual optimisation of our services and provide competitive advantage to our Customers. At Arrk Group innovation is not limited to the technical domain, or the sole preserve of Research and Development. It is the creative potential of each of our people,…

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Delivering best-value outcomes with distributed teams

IT Services have gone global and every serious IT services player has a ‘global delivery model’. Terms like near-shore, far-shore, multi-shore, right-shore, best-shore litter sales collateral; everyone has a ‘high quality Offshore Delivery Centre’; everyone is ‘globally integrated’. The picture is of a market that has matured into a level playing field, where global sourcing…

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Making Distributed Teams Work

Consultancy Services Arrk Group’s consultancy team provides practical advice and hands-on support to enable Customers to derive better value from their IT investments. Our team has a particular expertise in: Digital Strategy Development Rapid Digitisation Delivery Globally Distributed Software Teams Optimisation Our services include business analysis and digital strategy, project and programme management, change management,…

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Our Journey

When Arrk first started way back in 1998 the development of sophisticated, enterprise strength digital products and services using ultra-distributed teams was, to say the least, uncharted waters.  Not that that stopped us from trying ! Our very first project was a large-scale online digital marketplace built using Oracle and Sun technologies. Sadly, the dot.com…

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Arrk mobile development

Mobile Application Development

Advances in mobile technology are now providing opportunities for organisations to connect more people into enterprise wide applications. Faster wireless networks, broader coverage, increasingly powerful devices, different input technologies and state-of-the-art development tools have all contributed to the mobile revolution currently in progress. Arrk Group is actively involved in developing and supporting practical mobile solutions…

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Digital Platform Development

Our digital platform development expertise is the result of implementing effective and robust e-business solutions and associated web technologies since 1998. Arrk Group has successfully partnered with some of the UK’s premium financial services, media, telecoms, not-for-profit and technology organisations to launch highly successful e-service and e-sales channels. Enabling our Customers to achieve their organisational goals and objectives. As web…

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Arrk Group and Smart421 announce strategic partnership

April 2016 Update: Smart421 is now known as KCOM Building on their already long standing, established relationship, Smart421 and Arrk Group are delighted to announce the formation of a strategic partnership aimed at providing customers with a suite of tightly integrated consultancy, service management and application development services that combine Smart421’s mission critical service management,…

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