Arrk Application Support and Maintenance
Removing the pain of managing bespoke software solutions
Do you use software that has been written for you, or software that is bespoke specifically for your needs?
The application estate of the modern organisation can be a varied landscape with Commercial Off The Shelf (COTS) on-premise software, cloud based SaaS services, bespoke software solutions built specifically for the organisation and much more!
Many organisations are suffering from the pain of shrinking budgets, market pressures forcing them to be more innovative, as well as recruitment and retention challenges for scarce and skilled resources.
Against this backdrop organisations are using Application Support & Maintenance (ASM) services to outsource the management of some or all of their application estate. This can free up vital resources to work on differentiating products and services within the organisations chosen sector. For some organisations with a busy application estate, an ASM model can help further improve the delivery of consistent and reliable IT services.
The traditional ASM vendors in this space often focus on the COTS and enterprise elements of an organisations application estate. This leaves organisations with the ongoing pain of managing those bespoke applications which they may have little documentation for, where they may be overly reliant on a small number of people and where knowledge of the underlying technology may not be a strength for the organisation.
Arrk ASM (Application Support & Maintenance) can help. Unlike the rest of the market we specialise in providing Application Support & Maintenance for these more challenging bespoke applications. This helps our customers to generate capacity within their organisations, reduce risk and reduce their costs.