Award-winning UnionCloud enhances NUS services

Arrk Group has helped the National Union of Students, a not-for-profit organisation, enhance its student union membership experience with the development and launch of UnionCloud, its award-winning cloud-based membership management platform. The digital platform, awarded The Times’ Higher Education Awards ICT Initiative of the Year in 2013, provides all the functions a student union requires to operate,…

Arrk Group awarded G-Cloud 5 supplier status

Arrk Group is delighted to announce it has been approved to provide specialist cloud services (SCS) under the UK Government’s new G-Cloud 5 framework. The approval means that any UK public body, including all government departments and local authorities, can procure Arrk Group services through CloudStore. Cloudstore is an online marketplace where public sector organisations…

Vapour Trails

Digitising Air Travel in Flight

A major transatlantic airline needed to digitise services being used by customers, call centre and check-in agents. Everything from flight booking, check-in, seat reservations, meal and special requests, loyalty points redemption and complaints were part of the requirement. Arrk Group alongside strategic partner KCOM worked collaboratively with the airline to deliver a digital shared services architecture…

Scrumban Team

Our Journey into Scrumban

Here at Arrk Group we have adopted Scrumban methodologies over Scrum and other alternative development methodologies. Let’s take a look why we did, what we did and importantly what have been the benefits. Scrum and Kanban Since Agile was first conceived, many development methodologies have evolved; Scrum, XP, DSDM, RUP, Kanban, Lean to name a…

Management Team

The Arrk Group team has a wide range of multinational and multi-discipline experience. Senior management is split between the UK and India and this enables us to provide the best support for our customers and direction for all Arrk team members. Julian Howison | Chairman An electronics engineer by training, Julian started his career developing…

Customer Charter

Delivering service excellence and delighting our Customers is Arrk Group’s number one goal and by focusing on our customers’ needs we believe that success in other areas follows. A desire to constantly exceed our Customers’ expectations underlies all of Arrk’s decision-making processes. We are constantly seeking new ways in which we can increase the value of…