GDPR: Dealing with Access Requests

Date Wednesday 6th June | 8.30AM – 12.00PM BST | 196 Deansgate, Manchester, M3 3WF With the advent of GDPR there is a legal requirement under the regulations for organisations to act on personal data access requests in a timely manner. However, for most organisations this is a challenging, time-consuming and costly exercise, and with…

Re-invent your Customer Onboarding process

Date TBC | 8.30AM – 12.00PM BST | 196 Deansgate, Manchester, M3 3WF Your organisations onboarding process sets the stage for the entire relationship going forward. The whole procedure should be fast, seamless, flexible and painless as possible. Digital transformation is changing the way we communicate and acquire new customers, with this is mind, it…

The Rise of Voice Search

Voice search is on its way towards disrupting the search engine industry and how we discover content online. It’s posing challenges for search engine marketers as the nature of search changes from text-based to voice.   What is voice search? Voice search uses voice recognition technology to enable users to search for content online. For…