#AdamAnswers | Outsourcing 4 (2:14)

In our fourth and final #AdamAnswers episode on outsourcing, Adam will be explaining how to measure success in an outsourcing partnership, and why SMART planning is essential to any outsourcing partnership. Make sure you follow the Arrk SMART principles… S – Specific M – Manage A – Arrkitect R – Realistic T – Test Watch…

GDPR: Dealing with Access Requests

Date Wednesday 6th June | 8.30AM – 12.00PM BST | 196 Deansgate, Manchester, M3 3WF With the advent of GDPR there is a legal requirement under the regulations for organisations to act on personal data access requests in a timely manner. However, for most organisations this is a challenging, time-consuming and costly exercise, and with…

Re-invent your Customer Onboarding process

Date TBC | 8.30AM – 12.00PM BST | 196 Deansgate, Manchester, M3 3WF Your organisations onboarding process sets the stage for the entire relationship going forward. The whole procedure should be fast, seamless, flexible and painless as possible. Digital transformation is changing the way we communicate and acquire new customers, with this is mind, it…